fatsecret Weight Loss Clinic – Privacy Collection Notice

This Collection Notice relates to the collection of Personal Data for the provision of fatsecret’s Weight Loss Clinic services including both nutrition coaching services and the medicated weight loss program (WLC Services) and is additional to and must be read together with the fatsecret Privacy Policy (Privacy Policy). In case of any differences between this Collection Notice and the Privacy Policy as regards the collection, use and disclosure of your Personal Data and Sensitive Data in relation to any of the WLC Services, the terms of this Collection Notice will prevail to the extent of those differences. 

Any terms capitalised in this Collection Notice (e.g. Personal Data) but not defined in this Collection Notice, has the meaning given to that term in the Privacy Policy. 

You are not required to provide fatsecret with the Personal Data requested for the WLC services but, if you do not, we will be unable to provide some (and possibly all) of the WLC Services.

How We Collect Your Personal Data

In addition to the methods of collection listed in the Privacy Policy, for the provision of WLC Services we will also collect your personal data through the completion of the ‘Contact Us’ form, the eligibility survey, onboarding forms, patient intake forms, account creation, feedback surveys, and through video and/or phone consultations and the automatic transcription of them with practitioners.

Additional Types of Personal Data and Sensitive Data We Collect

Personal Data

In addition to the types of Personal Data listed in the Privacy Policy, the following additional Personal Data about you will be collected in order for us to provide you with WLC Services: 

  • Home address/shipping address
  • Payment information
  • Emergency contact/next of kin information including name, phone number and relationship 

Sensitive Data

In addition to the types of Sensitive Data listed in the Privacy Policy, the following additional sensitive data about you will be collected in order for us to provide you with WLC Services:

  • Cultural/ethnic background
  • Pregnancy status
  • Physical activity levels, primary health goals and target weight 
  • Weight loss method history and food consumption behaviour 
  • Current and prior medical conditions including any allergies
  • Current medications and current supplements 
  • Primary General Practitioner name and place of practice 
  • Mental health and wellness history 
  • Relevant previous medical history including immunisation record, risk factors and adverse health events
  • Alcohol consumption frequency 
  • Smoking history
  • Health identifier and/or Medicare number 
  • Health information including medical consultation notes, health summaries and reports, test results and other reporting correspondence (including referrals).

By engaging fatsecret to provide you with any of the WLC Services or providing us with any of the above Sensitive Data you consent to our collection, use and disclosure of your Sensitive Data detailed in this Collection Notice and the Privacy Policy. You have the right to withdraw your consent to our processing of your Sensitive Data at any time. However, if you do so (or if you do not provide us with the requested Sensitive Data in the first place) we will be unable to provide you with some (and possibly all) of the WLC Services. 

How We Use Your Personal Data

Personal Data

In addition to the uses listed in the Privacy Policy, Personal Data about you collected for any of the WLC Services will be used for the following purposes:

  • To facilitate the delivery of prescription weight loss medications to your home or designated shipping address
  • To process payment for WLC Services
  • To communicate with you in relation to WLC Services
  • To otherwise facilitate the provision of WLC Services
  • As permitted or required by law

Sensitive Data

In addition to the uses listed in the Privacy Policy and above for Personal Data, Sensitive Data about you collected for any of the WLC Services will also be used for the following purposes: 

  • To assess your eligibility for the medicated weight loss program
  • To assist medical practitioners in providing you with medical advice or care, including to provide referrals or pathology testing orders
  • To otherwise facilitate the provision of WLC Services
  • As permitted or required by law

How or to Whom We Disclose Your Personal Data

Personal Data and Sensitive Data

In addition to the disclosures listed in the Privacy Policy, Personal Data about you collected for any of the WLC Services will also be disclosed as follows to: 

  • Medical practitioners
  • Other health professionals including dietitians and nutritionists
  • Pathology providers or other health providers
  • Pharmacy providers
  • Courier services
  • MediRecords, Coviu, DialPad
  • Other third party service providers
  • Australian Government Departments if you request this  
  • As permitted or required by law

Please refer to Section 5 of the Privacy Policy for information regarding direct marketing and marketing related disclosures.

Transfer of your Personal Data outside of Australia

As noted above, fatsecret engages third party service providers to support WLC operations and to provide our services. This may mean that for the purposes noted in this Collection Notice your Personal Data may be shared with those service providers, some of whom may be located overseas.

Your Sensitive Data will only be shared with third party service providers whose processing you have consented to via this Collection Notice or the fatsecret Privacy Policy.

How Long We Retain Your Personal Data

Please refer to Section 6 of the Privacy Policy for information regarding how long we retain your Personal Data.

Your Rights

Please refer to Section 7 of the Privacy Policy for information regarding your rights concerning your Personal Data held by fatsecret. 

Information Security

Please refer to Section 8 of the Privacy Policy for information regarding how fatsecret holds, secures and retains your Personal Data. 

Children

Please refer to Section 9 of the Privacy Policy for information regarding the Personal Data of children. 

Links

Please refer to Section 10 of the Privacy Policy for information regarding links to external sites.  

Changes to this Collection Notice

Please refer to Section 11 of the Privacy Policy for information regarding changes or updates to the fatsecret Privacy Policy. For the purposes of this Section, updates or changes to the Privacy Policy referred to in Section 11 of the Privacy Policy are to be read as references to this Collection Notice. 

Contact Details

If you have any questions about this Collection Notice, wish to exercise any of your rights (see Section 7 of the Privacy Policy), stop direct marketing or complain if you believe we have breached this Collection Notice, the Privacy Policy or any privacy law, please contact us at:
Email: clinic@fatsecret.com
Company Name: Secret Industries Pty Ltd (fatsecret)
Company Address: Level 1, 1B Cromwell Street, Caulfield North, 3161, Victoria, Australia

If you have any concerns, complaints or questions relating to your privacy we encourage you to contact us directly (at the above email address) and allow us the opportunity to assist you. Nevertheless, you have the right to escalate your concerns/lodge a complaint with your local data protection supervisory authority (e.g. the Office of the Australian Information Commissioner in Australia -  https://www.oaic.gov.au/) if you believe our processing of your Personal Data infringes any privacy/data protection laws.